These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We will use a cookie to save your choice. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Sorry for any inconvenience. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Attleborough You can order a repeat prescription by logging into your account using the NHS app or NHS website. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Attleborough Some high street pharmacies also deliver. Message your practice. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. For more information about Smart Pharmacy, click here. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Attleborough If not, you'll need to order your medicines from your GP surgery each time. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. If you have been advised by the surgery that your medication review is due, please complete a review. Medical record. NR17 2AS Map, Queens Square SurgeryQueens Square NR17 2AF Map. Attleborough Normally I have meds delivered, which has been an excellent service. Its very very poor service. In future you may wish to consider registering for our Online Services. Attleborough Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. We are setting up a new delivery service for our dispensing patients. We would also like to use analytical cookies to understand how our site is used and improve user experience. order repeat prescriptions. Or they might be able to let you know when it's ready to collect. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Proxy. Practice365 Privacy Policy Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Attleborough Powered by 100% Renewable Energy. This is for reasons of accuracy and safety. Request repeat medication or managing existing requests. Station Road SurgeryStation Road We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. For those going into self . (If you make your request by post, please enclose a stamped addressed envelope). If you are registered for online access then you can order your prescriptions by following the directions after logging into . Find out how to renew your repeat prescriptions. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Station Road SurgeryStation Road If you take medicine regularly you'll usually have a repeat prescription. Admin enquiries. Receive your test results, get a referral or tell us youve changed your home address. Feltwell Thetford IP26 4AD (01842) 828938. Stay up to date with the latest government guidance. 2 talking about this. You can add or change your nominated pharmacy in the. The NHS Access app is no longer working. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Page last reviewed: 21 August 2020 Request repeat medication If you would like to request repeat medication, follow the steps below. Send your request by post or fax it to your normal surgery of attendance. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. You have nominated your pharmacy of choice. Only your overall rating, comment and name (if disclosed) will be visible online. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Or they might be able to let you know when it's ready to collect. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. View and share your medical record. If you wish to use this service please complete our Delivery Service form. The Nominated pharmacy section with a nomination. We will use a cookie to save your choice. The Account option, which is visible once your name is selected. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. 96.90% had confidence, of 215 respondents. You do not need to see a GP to order a repeat prescription. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. View more. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Repeat medication. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. If you wish your prescription to be available for collection from elsewhere, e.g. Analytical cookies send information to Google Analytics. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Diabetes - Managing Blood Glucose Level (HbA1c). . As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. NR17 2AF Map. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. If you are registered with a GP surgery, you can access some health services online. 56.7% vaccinated, of 1602 eligible people. Attleborough In the transfer over, all repeat medication also now needs to be newly authorised. Do not submit any queries about your medical condition or medications. 76.88% reviewed by GP, out of 160 patients diagnosed. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. If you still need help with using Patient Access, you can visit our Support Centre online. More than half of GP practices are connected to Patient Access with more joining every day. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. NR17 2AF Map, Station Road SurgeryStation Road You can now submit a request for your repeat medication using the internet. There's more information about prescriptions in your NHS account. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Order Now. NR17 2AF Map. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We would also like to use analytical cookies to understand how our site is used and improve user experience. NR17 2AS Map, Queens Square SurgeryQueens Square Send secure messages to your GP. Station Road SurgeryStation Road Some high street pharmacies also deliver. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Manage an account on behalf of another patient or relative. For more information, see the dispensary page. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. 72.0% vaccinated, of 3946 eligible people. What has happened to this surgery? Patient Satisfaction with GP Practice Appointment Times. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? You'll be able to collect your medicine in person when it's ready. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Menu Toggle navigation Find-My-Doctor.co.uk. Minor surgery (e.g. Before you make your choice you can read more about our cookie policy. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Messaging. Egton Medical Information Systems Limited. Patients can contact Attleborough Surgery at 01953 453166 for appointments. . She was told to have it checked after 4 days. (Note that ordering several items at once to be counted as one prescription). Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We make it easy to register you and your family. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. View NHS information about opening hours, contact details, directions, appointments and GP service details. By continuing to use this site you are agreeing to itsuse of cookies. [subject to staffing levels as a result of Coronavirus]. Attleborough Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. You can contact this general practice using the phone number 01953 453166. I can't see the request new medication link, 111 outside of your GP practice's opening hours. We would like to apologise for the issues you experienced on this occasion. 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