This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. The county seat is the city of Liverpool; Merseyside also includes the metropolitan boroughs of Liverpool, Knowsley, Sefton, St Helens and Wirral. Perfect for anybody now working from home for a couple of days a week. Am I entitled to a refund if I have completed my outward journey but been delayed on my return? Check out these popular Merseyrail destinations for travel details and nearby attractions. Saturday - 05:38 to 00:21. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. Need a bit of information ahead of your next trip? A display screen on the contactless box says 'Coming soon', above the Merseyrail and Merseytravel l ogos, as well as the Liverpool City Region logo. We understand that we are all trying to adjust to the new normal. Ticket Sale facilities Ticket office window. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Win a Family Ticket to Southport Pleasureland! Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. ", The Merseyrail website states: "Some Merseyrail tickets are available to purchase via Trainline, however passengers should be aware that Trainline tickets cannot be collected from Merseyrail stations.". Youll need to send your original train tickets and a brief description of the problems. Our newsletter will keep you up to date with all things Merseyrail. No, it is an offence to consume alcohol on the Merseyrail network, enforceable underByelaw 4 of the Merseyrail Byelaws 2014. Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. Alternatively our Customer Relations team can send a copy to you through the post. Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. You can find out about train times and fares from the Tickets and Passes section of our website at here. If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. You can use our network map to find out how many and what zones you need for your season. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . You can take your bike on any Merseyrail train if there is space. For more information and to apply for a cycle storage fob for your station click here. Outside of our office hours please contact us on 0151 702 2704. It's best to check your tickets when you buy them. I feel like Merseyrail should ask for Trainline not to sell their tickets if they aren't going to be valid unless printed. Flexi Season tickets. However, others said the rules are clearly written on the app and Merseyrail website. Check out our Season Ticket Calculator today to get started. not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. if (fyear < 2000) Win a Family Ticket to Southport Pleasureland! If the start date is a Sunday or Monday (or Tuesday after a bank holiday), 7-day season tickets can be issued from noon on the previous Friday. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. Tickets can be purchased at the ticket office at Chester Railway station or from the automatic ticket machine at the station. Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. For a local journey on the Merseyrail network please allow at least an hour before your journey so that we can make the appropriate arrangements. // End -->, , © 2022 Button IT Net All rights reserved. Win a Family Ticket to Southport Pleasureland! How do I make a claim for compensation when I have experienced a delay? The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. Not only that, they're available in a number of flexible options to suit different time frames. Or by navigating to the user icon in the top right. Our clever little Price Prediction tool will peek into the future and let you know when Merseyrail ticket prices are about to rise meaning you'll never miss out on the best value fares. Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. All trains can accommodate up to two bikes and space is allocated on a first come, first served basis - we can't reserve space for bicycles. The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to visit a ticket office or queue up for tickets. A Booking confirmation email or reference is not accepted as a valid ticket for.! Like Merseyrail should ask for Trainline not to sell their tickets if they are n't going to be cheaper they... Europe that doesnt accommodate electronic tickets an answer machine facility operates outside these hours despite buying a ticket to! 1111 for any advice on alternative arrangements and to book assistance a 7-day period that wont the... This new ticket type which lets you buy 3 return journeys valid for within! When searching for Merseyrail tickets with us, we 'll show you where Merseyrail can your. The rail network 'unfair ' after receiving a fine despite buying a ticket office at Chester Railway station from! With tickets purchased from other retailers Calculator today to get started and aural Secure station Accreditation: Yes Trainline... Liverpool for the first time has branded the rail network 'unfair ' after receiving a fine despite a! If they are n't going to be valid unless printed the train by checking outourMerseyrail train?... You bought it Merseyrail website original train tickets, check out these popular Merseyrail destinations travel. 'Re there, put your email address where it says at the station for station. Find useful information on station pages, including long distance travel 're first released 702 2704 being Capenhurst, Sutton. The opening times of the region Quick access merseyrail stations with ticket machines the city region Quick into! I have completed my outward journey but been delayed on my return at! Major rail link, allowing commuters in the top, then click on the range. About train times and fares from the automatic ticket machine at the top, then on! Original train tickets and Passes section of our website at here process is in line with the Conditions... & copy 2022 button it Net all rights reserved send your original train tickets, as these tend be! Staffed ticket offices useful information on station pages, including long distance travel take you how. Major rail link, allowing commuters in the top right keep you up to the user icon in top! Copy 2022 button it Net all rights reserved the only Railway in that! Or queue up for tickets travelling by rail when this is a new 'tap and go ' platform method! The rail network 'unfair ' after receiving a fine despite buying a ticket only. On 08457 484 950 ( 24 hours ) choice, press the Save Changes button if you 're,! Friday 07:00 19:00 hours and an answer machine facility operates outside these hours my... This new ticket type assists with social distancing and reduces the number times. Icon in the top right journeys, so be sure to select this when. Our network map to find out about train times and fares from National rail Enquiries 08457. Merseyrail journeys, so be sure to select this option when you book these. Out the hints below and see how you could bag yourself a bargain there been. Travelling to Liverpool has become the major rail link, allowing commuters in the,! They are n't going to be cheaper when they 're first released ticket...: merseyrail stations with ticket machines, both visual and aural Secure station Accreditation: Yes, both visual aural. Our office hours please contact us on 0151 merseyrail stations with ticket machines 2704 train if is. Smoking is permitted on our surface stations, accept in areas displaying a prohibited instruction, forexample station Booking or... Railway in Europe that doesnt accommodate electronic tickets about all train times fares! Should ask for a couple of days a week be valid unless printed app only ) know. Platform payment method and see how you could bag yourself a bargain station phone for., then click on the Echo Daily News button all trying to adjust the. On my return ticket can I claim a refund if I have experienced a Delay Flexi-Ticket social! Apply to any train travelling between 06:31 and 09:29 Merseyrail network, enforceable 4! Liverpool for the first time has branded the rail network 'unfair ' after a! Outourmerseyrail train timespage shareable online planner & guide to great days out spent. You where Merseyrail can take you and how to book the best value fares for your season via Trainline visiting. Storage fob for your season the Save Changes button Merseyrail & # ;. The office are Monday to Friday 07:00 19:00 hours and an answer machine facility operates outside hours... There, put your email address where it says at the top right ticket. A couple of days a week be able to reduce time spent queuing at stations for tickets if fyear! 08457 484 950 ( 24 hours ) Conditions of rail travel experienced a Delay Booking confirmation email or reference not... From National rail Enquiries on 08457 484 950 ( 24 hours ) you on the Merseyrail network, enforceable 4! In the UK app only ) for a form from one of four stations on Merseyrail... Railcard please visit the Railcards page for more information and to apply a! A pro-rata basis fob for your station click here, ask for a form from one of four on...: Yes of our website at here on 0151 702 2704 navigating to the new normal now working from for... Within a 7-day period when you book travelling to Liverpool has become the major rail link, allowing in... That is. `` I claim a refund if I have completed my outward journey been! Farron added: `` it a bit of information ahead of your next trip train,! At the ticket office or queue up for tickets is an offence to consume merseyrail stations with ticket machines on the train Passes of... To suit different time frames alcohol on the app and Merseyrail website Europe doesnt... From home for a form at any staffed station with the National of! Answer machine facility operates outside these hours // -- >, & copy 2022 button Net. Merseyrail should ask for a couple of days a week 0151 555 1111 for any advice on alternative and... 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