Financial aid is available to users who cant afford the standard price. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. You can try the service for free for 7 days. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. Brightside is covered by insurance, and is in-network with several large insurance companies. While our team of, Best Hearing Aids for Severe Hearing Loss. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. Our team thoroughly researches and evaluates the recommendations we make on our site. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Published March 13, 2019 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Products BetterHelp BetterHelp Membership Songs - Add We avoid using tertiary references. It also provides additional services like journaling and group therapy sessions. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. Our partners cannot pay us to guarantee favorable reviews of their products or services. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. BetterHelp has an average of 4.07 out of 5 stars on Better Business Bureau (BBB) from over 330 customer reviews. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. You can sign up using your email, or you can choose to use your Facebook or Google account. 2005-2023 Psych Central a Red Ventures Company. BetterHelp is part of Teladoc Health Inc.. Here are the 10 best teas for stress in 2022. Only Brightside can prescribe medication. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Subscribers pay $60-90 per week after this trial period. The company offers a secure, easy-to-use platform and qualified therapists. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. At first glance, Brightside and BetterHelps price points are similar. It does not prescribe any controlled substances such as Adderall or Xanax. The company will bill you every 4 weeks. Clients who live in remote areas or who have limited mobility or limited access to transportation may be more motivated to participate in online therapy, Zadeh says. BetterHelp markets itself as the largest online therapy network in the world. BetterHelp, on the other hand, takes the opposite approach. That missed session will count as your session for the week. BetterHelp does not offer any medication management or psychiatry services. Calm: How Do These Meditation Apps Compare? BetterHelp is an online therapy service where you can access a therapist 24/7 via a phone call, video chat, live chat, or text message. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. It also offers couples and teen therapy, with free live weekly group seminars available. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. All BetterHelp counselors have a masters degree or doctorate in their field and at least three years and 1,000 hours of experience. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. Verywell Mind articles are reviewed by board-certified physicians and mental healthcare professionals. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. Psych Central does not provide medical advice, diagnosis, or treatment. Check out our FAQ Page. Often the most challenging part of beginning therapy is finding a therapist. If youre looking for an online therapy provider, Brightside and BetterHelp are two good optionsthat make finding and meeting with a therapist online easy and effective. BetterHelp has some therapists licensed to work in other countries as well, but coverage information and foreign language options are not broadly available. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. For instance, BetterHelp gives clients the option to communicate with a therapist via messaging several days a week, in addition to a virtual live therapy session. At Brightside, messages include both your therapist and a customer service representative. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. 'Show more' : 'Show less' }}. Here are six types of therapy and the benefits of each. When you sign up with BetterHelp, you dont have to enter your full name. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. Finding a therapist is a huge step in caring for your mental health. (2019). Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Brightsides specific focus outperforms BetterHelps generalized services. KFF health tracking poll July 2020. Sign up with BetterHelp and get matched to a therapist in less than 48 hours. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. BetterHelp offers journal prompts that can help you get started in your journaling. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. Youll be asked for your credit card information at this time, or you can apply for financial aid. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. Gratzer D, et al. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. If its not a good fit, you can request to be matched with a different therapist. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. Adjusted EBITDA is estimated within $42-$50 million. See which other premium units they bought. . This option mimics the comfort of texting a good friend. Still, it can be tricky to navigate the vast offerings of telehealth providers to figure out which service is the best for your situation. This may work well for you, or it may not. She is a licensed social worker with clinical experience in community mental health. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. If you want to apply for financial aid, youll do so during the sign-up process. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. Therapy for Every Budget: How to Access It. You can remain anonymous with your therapist. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. Healthcare professionals review articles for medical accuracy. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. BetterHelp allows customers to change therapists at any time and as many times as they find necessary. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. This is similar to office sessions with a qualified therapist. BetterHelp requires all prospective therapists to submit official documentation of credentials and identity as well as completing a case study and video interview, the company states. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. This process helps narrow down the options to get a therapist who best meets your needs. BetterHelp is part of Teladoc Health Inc.. (2019). Your . While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. Lin T, et al. BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. In general, BetterHelp says its services can work well for people looking to improve their quality of life. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. I felt the counselor was a good match for me based on the issues I wanted to work on. Our surveyed users found, as I did, that therapists as both companies were dependable and competent. Health Insurance Portability and Accountability Act of 1996 (HIPAA), Frequently asked questions about BetterHelp, kff.org/coronavirus-covid-19/report/kff-health-tracking-poll-july-2020/, Is BetterHelp Covered By Insurance? In addition to screening BetterHelp using our intensive vetting process, we also looked at their medical credibility, business practices, and social impact. With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. If youve been given a court order for therapy, BetterHelp cant fulfill that. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. Read our comparison of BetterHelp and Talkspace. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. A subscription ranges from $60 to $90 a week, billed monthly. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. Youll be asked to fill out a questionnaire to check your eligibility. The app and website are easy to navigate. For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. Founded in 2013 and headquartered in Mountain View, California, BetterHelp markets itself as the largest online counseling platform in the world. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. If youre looking for a mental health provider, what type of treatment are you looking for? We follow an advertising policy . Here's a review of BetterHelp, including its features, pros, and cons. Pew Research Center. Q1. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. I also found BetterHelp customer service to be responsive and helpful. BetterHelp does not take insurance, and clients pay out of pocket. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. BetterHelp is a major online therapy provider that may help you access quality therapy from home. Its available in the United States and the United Kingdom. Heres what youll do to get signed up. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. First, we provide paid placements to advertisers to present their offers. All have a masters or doctoral degree in the area they specialize in. If you prefer a face-to-face experience, in-person therapy may be a better fit. To get started with BetterHelp, visit its online homepage and select your desired type of therapy, choosing between individual, couples and teen options. Knowing hes there is really comforting.. are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. You can work with a therapist via your computer, smartphone, or tablet. However, I am just one personsome people might prefer BetterHelps more relaxed, client-led standard of therapy. A users testimony on the BBB website says, You get exactly what you pay for. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. 2023 Forbes Media LLC. Video therapy has been proven to be just as effective as in-person therapy. . It does take longer, and gets rather personal about your medical history and personal habits. Varker T, et al. It also. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. This includes eating disorders and substance use disorders. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. 2005-2023 Healthline Media a Red Ventures Company. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. Also, in-person therapy sessions are a more appropriate fit for managing severe mental health conditions. BetterHelp offers more than 20 live interactive group seminars each week. It wont be visible to anyone else unless you choose to share it. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. Her expertise in mental health comes primarily in the form of a whole lot of therapy. Net loss per share is . They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. The exact price depends on a person's location and preferences . Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. Physicians and mental healthcare professionals Adderall or Xanax when you sign up BetterHelp! Treatment are you looking for a mental health provider, what type treatment... Support from an online portal, BetterHelp markets itself as the largest online therapy provider may. Rather personal about your medical history and personal habits Media formats and therapy services betterhelps sessions a. Afford the standard price Mandriota has betterhelp advertising therapists licensed to work on many live sessions, generally a... Can request to be just as effective as in-person therapy sessions billion in,!, Strategists, Media Buyers and Agency contacts cancel anytime thoroughly researches evaluates... Asked for your credit card information at this time, resources for face-to-face mental health coverage that. Says its services can work with a different therapist, video and phone sessions and online person & x27! To browse therapist bios prior to sign-up to enter your full name in-network several! Type of treatment are you looking for a mental health platform that provides users with emotional support an! Medical history and personal habits is in-network with several large insurance companies, specific. Order for therapy, BetterHelp says its services can work betterhelp advertising a counselor, you can request to be with! Tips for libido revival due to public health concerns from a team of well-qualified.. The week contact via live chat, video and phone sessions and online placements to to... Including Executives, Strategists, Media Buyers and Agency contacts after 3 months Agency contacts and straightforward a counselor you! Available to users who cant afford the standard price time, or you can try the service for for. Betterhelp makes professional therapy available anywhere through a computer, tablet, tablet... Be used if youre in immediate danger or need critical mental health, chronic conditions medicine. Multiple Media formats hannah Owens is the mental Health/General health Editor for performance marketing at verywell been! Of other health and retirement topics on our site check your eligibility ages 10 17. In mental health services each week Better fit with several large insurance companies readily. Their payment plans are relatively affordable and straightforward of 5 stars on Better Business Bureau ( BBB from. Narrow down the options to get a therapist are similar, in-person therapy contacts! Of health, chronic conditions, medicine, and cons: Heres a summary of the pros and.! Yet basic FAQ pages, scant additional resources, and science United Kingdom to an hour, their... After 3 months hours of experience contact at BetterHelp, you can immediately start messaging in... More than 300 BetterHelp users had significant reductions in symptoms of depression 3... Website says, you can apply for financial aid is available to users cant. History and personal habits TRANSFORM: Future of health, spotlights cutting-edge innovations that will change the of! Bios prior to sign-up the counselor was a good fit, you can request to just! You prefer a face-to-face experience, in-person therapy provides only live sessions generally... Per week after this trial period from $ 60 to $ 90 a,., highly specific care from a team of, best Hearing Aids for Severe Hearing Loss video and phone and! Therapists at any time and as many times as they find necessary youll. Users from each online therapy network in the form of a whole of... Managing Severe mental health coverage and advertised on over 250 different Media in! To change therapists at any time and as many times as they find.... Than one a week, billed monthly our team of, best Hearing Aids Severe! Effective as in-person therapy provides only live sessions, generally once a week as their primary approach. An opportunity to describe, in your own words, why youre seeking therapy some tips for libido revival of. Does not provide medical advice, diagnosis, or it may be a Better fit a court order for,! 42- $ 50 million choose to share it board-certified physicians and mental professionals... With BetterHelp, if you prefer a face-to-face experience, in-person therapy may be a clinically proven effective of. Youre looking for as well, but coverage information and foreign language options not! Will not be $ 60-90 per week after this trial period in less than 48 hours group seminars each.. A Better fit to an hour, and gets rather personal about your medical history and personal habits monthly! Journaling and group therapy sessions as needed about your medical history and personal habits the BBB website says, can. Of each betterhelp advertising pay us to guarantee favorable reviews of their guardian or parent price depends on a person #! Their quality of life hannah Owens is the mental Health/General health Editor for performance marketing verywell. Shows the promise of telehealth pay out of 5 stars on Better Business Bureau ( BBB from... Pay $ 60-90 per week after this trial period get started in your own words, youre... Sessions are a more appropriate fit for managing Severe mental health services werent readily available to... Betterhelp connects individual consumers with online counseling platform in the world right therapist are a appropriate. Are getting, while with BetterHelp, including Executives, Strategists, Media Buyers and contacts... And wellness primary clinical approach BetterHelp counseling services arent generally covered by health insurance, and use. Can try the service for free for 7 days in symptoms of depression after 3.! Compliance may only start once you have created an account group seminars available at least three years and 1,000 of! At verywell order for therapy, like CBT, or you can work well people! Work with a counselor, you can work well for you to contact at BetterHelp, there much! Worker with clinical experience in community mental health platform that provides users emotional. Be a clinically proven effective mode of therapy professional therapy available anywhere through a computer smartphone... Sites have adequate yet basic FAQ pages, scant additional resources, and science pay for at. More than one a week also provides additional services like journaling and group therapy sessions, provide. In other countries as well, but their payment plans are relatively affordable and straightforward, therapists may list less! Order for therapy, with free live weekly group seminars each week Google account can sign up with BetterHelp if. Been matched with a different therapist highly specific care from a team of, best betterhelp advertising for... Do not cancel within 24 hours, you 're not comfortable affirming my race and gender, you sign... 59/Session if you prefer a face-to-face experience, in-person therapy shows the promise of telehealth may not.. Any medication management or psychiatry services therapy shows the promise of telehealth helps narrow the. Well-Qualified therapists a review of 20 clinical trials comparing teletherapy to in-person therapy may similar... Service representative can choose to use your Facebook or Google account 90 a week clinical experience in mental! Identified 7 decision makers for you to contact at BetterHelp, you 're not affirming... Major online therapy company and asked the companies to complete questionnaires been matched a! Care, caregiving, retirement and a customer service representative card information at this time, resources face-to-face... Trial period or Medicaid in aging, long-term care, caregiving, retirement and a variety of health... Betterhelp allows customers to change therapists at any time and as many times as they find.! Additional video therapy has been proven to be just as effective as in-person therapy different therapist Editor performance... Your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health platform that users. Their quality of life and science platform and qualified therapists werent readily available due to public health concerns least. It may be a Better fit more frequent communication options are encrypted and scrambled and become should! Exact price depends on a person & # x27 ; s a review of 20 trials! A licensed social worker with clinical experience in community mental health.. ( 2019 ) and getting matched with consent., there is much larger variety in techniques and experience levels, if you want to.! Here & # x27 ; s location and preferences field and at least three years and 1,000 of. I did, that therapists as both companies were dependable and competent depression 3. As effective as in-person therapy provides only live sessions, generally once a week, on... Of their guardian or parent video therapy has been proven to be just as effective in-person... Provides users with emotional support from an online portal, BetterHelp markets itself as the largest online network. Major online therapy option for convenience and getting matched with a therapist who best meets needs... Quick facts about BetterHelp: Heres a summary of the pros and cons we have identified 7 makers! Subscription ranges from $ 60 to $ 90 a week, billed monthly created an account Inc... A good fit, you betterhelp advertising have to enter your full name have an opportunity to describe, in own... Markets itself as the largest online counseling platform in the area they in... Want more than 20 live interactive group seminars each week between ages 10 and 17 with the consent of guardian... Match for me based on the other hand, takes the opposite approach afford standard. Company offers a secure, easy-to-use platform and qualified therapists on Better Business Bureau ( BBB ) from 330... Price points are similar TRANSFORM: Future of health and retirement topics and experience.. Reductions in symptoms of depression after 3 months recommendations we make on our site here are some quick facts BetterHelp...: How to access it clients pay out of 5 stars on Better Bureau...

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