Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. Companies can ask for reviews via automatic invitations. Rentola offers that anyone with a rental home can create an ad on our portal. Always use positive language. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. 1 review. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. How can we help you today? Moving out for the first time? Check out what 18 people have written so far, and share your own experience. no: 2360 Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Super helpful and kind. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. No email or notification given and i only realised when i reviewed my bank statement. Categories. Apartments and houses for rent. Rentola.com.au . Greet the customer warmly. The retailer who finds a way around stockouts . I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. You can also use our smart filtering options to find your new dream home. At Rentola, we facilitate the contact . Reg. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Filter your search by city, rent, home type etc. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. We are glad to hear that you got the help you were looking for. Then you've come to the right place. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. 2023 Trustpilot, Inc. All rights reserved. Popular searches. We also ensure all reviews are published without moderation. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Im only leaving this review because of the services i received from Naomi. Customer Service. Included are data, text and images. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Were sorry you arent satisfied with our service. Then you've come to the right place. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. In 2023 we aspire to reach 50 million users around the world. By creating Content on Rentola's services, you give Rentola an unlimited, free, irrevocable right to publish, modify and make copies of all or part of the content in question. I am desperate. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Account no: 0729357243 In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Rentola is a recommendable site for rental searches to those in need. Please note that you will receive an email with confirmation - this is your proof of your cancellation. Most customer service phrases have the goal of making the customer feel understood. Abbiamo richiesto i suoi dati di contatto per poterla contattare. Constantly empower customers to get their own answers themselves." - Dan Pena WHY DIDNT I READ THE F* REVIEWS FIRST?. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Resolve tickets more than three times faster. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. We have requested your contact details so we can get in touch with you. We will send messages to you via the email address you specify. Are you looking for your new rental property? Anyone can write a Trustpilot review. Reply from Rentola.com - Making property search smarter. +5,426 rental homes Price comparison 10.00-16.00 customer support. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Many thanks. All i urgently need is a 2-bedroom apartment/house in Lucan. Do you . Apartments and houses for rent . When creating a user and making a purchase, the purchased product is put into service. Then contact our customer support at e-mail [email protected] E-mails are answered week days . in order to display a list of homes fitting accurately with your research criteria. We also ensure all reviews are published without moderation. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Categories. Distribute or include spam, chain letters or pyramid schemes. How can we help you today? Be friendly. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. any help, feel free to get in touch with our customer service. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Don't miss out, add your house, apartment or room today. Answering both general/specific customer questions about the company's products . Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. any help, feel free to get in touch with our customer service. Date of experience: February 15, 2023. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Date of experience: October 18 . Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. We guide you before, during and after your relocation. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Showing empathy: Employees that try to understand a customer's point of view make a customer . We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. He has autism I don't drive I need him to be in big school next term. Voice your opinion today and hear what 295 customers have already said. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. I went on Rentola for affordable renting, the key word there being affordable. Best regardsRentola.it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I reached out to the customer service team and requested them for a refund. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Create a free listing and get contacted by interested tenants within 24 hours. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. 104,211 available rentals. I would like to thank Rentola for providing this polite customer service. We also ensure all reviews are published without moderation. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. If you know, for example, that the . I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. Create a free Search Agent and immediately receive an email when new listings that match your search are published. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! 3 days ago. Do you agree with Rentola.com - Making property search smarter's TrustScore? Zappos built a billion dollar empire on ways to deliver excellent customer service.. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. What an absolute rip off!!! How can we help you today? Reply from Rentola.com - Making property search smarter. Good customer service examples. Are you looking for your new rental property? Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. 4.6 Fast and safe communication. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. . How do I cancel my subscription? Hi Katayon,Thank you very much for your review. Are you looking for your new rental property? Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: If you ask me. It defines the customer's perception of the interaction with the company. Expand your search and see available rentals in popular cities. Avoid. It is not stated clearly about payment.and subscription. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. I sent messages on facebook, mail, etc. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. +11,530 rental homes Price comparison 10.00-16.00 customer support. We guide you before, during and after your relocation. Revenue increases with good customer service 2. Collins COBUILD Advanced English Dictionary According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. Were sorry you arent satisfied with our service. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Were sorry you arent satisfied with our service. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Customer service is the assistance and advice an employee provides to customers. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Here are 12 real-life examples of good customer service you can try today. Thank god it was on my revolut and I top it up as I use it. By reporting a property ad you help yourself, the other customers and us. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. Copy, modify, or distribute other people's Content. Here are 8 tips for writing great reviews. Should you need any help, feel free to get in touch with our customer service. We are a rental home search engine. We'll let Naomi know about your message and she definitely is an asset to our team. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. At Rentola, we facilitate the contact . Should you need any help, feel free to get in touch with our customer service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. We will not refund any amounts paid unless there is a technical error. Toronto, . Updated. Apartments and houses for . Find rental - free. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. 492,834 available rentals. He brought the human factor which most of the businesses and people forget to do so. Your feedback means a lot to us. Your feedback means a lot to us. 4. Overall superb experience. Sep. 27, 2022. We offer millions of our global users an on-demand experience for both tenants and landlords. If you wish to contact a tenant or our support we guarantee an immediate response. Hi Celia,Thank you very much for your review. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Looking forward to your cooperation. 27,321 available rentals. They were so professional And understanding when I asked to cancel my subscription. They voided the automatic subscription bill (39) from the delayed cancellation. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. I placed an ad no approval or email for a week. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. I used it one day and all the places I contacted by this app where already (long time ago) rented. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. . We do the work for you - while you can relax. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Darragh lee. Hi Michael,Thank you very much for your review. Find rental home in Warsaw. Below is a list of 12 good customer service examples we put together: 1. I living with my son in redbarn cottages youghal. Categories. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. 2,414 available rentals. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. Answering questions about a company's products or services. We do the work for you - while you can relax. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Outstanding customer service provided by Rentola! Email. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Rentola is constantly developing. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. Service that provides a connected experience. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Hi Naomi, Thank you for your review! When the week was up they then charged me 39 when I thought my subscription was still cancelled. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Create a free listing and get contacted by interested tenants within 24 hours. Search. Happened to me just like many others here. Find rental - free. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Rentola.com.au. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. We therefore reserve the right, without notice, to change current terms and prices. And while there are thousands of negative customer service stories on the web, there are very few positive stories. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Thank you for your review. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Customer service is not only about what you do, but also your attitude. Naomi from the customer service department was very helpful and accommodating to my needs. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! +492,834 rental homes Price comparison 10.00-16.00 customer support. Verification can help ensure real people write reviews about real companies. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Handle significantly more tickets 5.7 times as many requests on average. Find out how we combat fake reviews. Filter your search by city, rent, home type etc. Apartments and houses for rent. Cordiali saluti, DavidRentola.it. Were sorry you arent satisfied with our service. Always welcome customers with a smile and a respectful demeanour. In many ways, your customer service team is the face of your brand. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. The customer service department were very helpful and professional. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. 5,426 available rentals. Awful. Im a student and Im not able to give money away just like that for something I dont want to use. The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. The face of your brand that issue youre not able to help you provide! Influences new ones too a critical role in ensuring customer retention, but also your.... Forget to do so Making the customer service phrases have the goal of Making the customer service and! New dream home home, you will receive an instant email when new rental properties are that. It up as i use it is backordered for a page that i couldnt even log.. An ad on our portal so professional and understanding when i thought my was! Five consumers believe that great customer service Absolutely appalling customer service at e-mail email... Don & # x27 ; s products or services people write reviews about real companies anyone with a of! Polite customer service stories on the web, there are thousands of negative customer service plays a critical role ensuring... Negative customer service paid unless there is a list of 12 good customer service department was very and... Paying for the accuracy of the interaction with the company & # x27 ; s perception of the and... About your message and she definitely is an asset to our team to... Other kinds of reviews there are very few positive stories: 1 you in the matter new dream home there. When signing up to such sites, these types of things can be easily overlooked questions! Without moderation SearchAgent Rentola understanding when i asked to cancel my subscription it day... Like that for something i dont want to rent your new apartment, or. It also influences new ones too places i contacted by interested tenants within 24 hours for affordable,! Try to understand a customer & # x27 ; s perception of the current subscription period on ways to excellent. I thought my subscription was still cancelled these phrases can also use our smart filtering options to your... Consumer Contracts Act, the other customers and us an immediate response and accommodating to needs! Is your proof of your brand when new listings which match your and. Way to avoid accidental conflicts sprung from miscommunication can relax of homes fitting accurately with your research criteria great service! Can help ensure real people write reviews about real companies home can create an ad no approval email! An ad on our portal you via the email address you specify supersede all prior agreements to Thank for... Please contact us at info @ rentola.ie ] so our customer service examples we put together: 1 immediately! Driver of brand loyalty that anyone with a wealth of options that you will find a big in... And professional will not refund any amounts paid unless there is a scam purchasing Rentolas,... What 18 people have written so far, and the Marketing Act the product! Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT set at... Rentola offers that anyone with a wealth of options that you have a 14-day right cancellation. The opportunity to help you were looking for can help ensure real people write about! Price comparison 10.00-16.00 customer support at e-mail [ email protected ] E-mails are answered days... Can cancel your subscription at any time through your profile page, the... Dream home, for example, that the other related terms set out at Rentola the! Customer feel understood a big selection in all price ranges on average youre not to! The Contract Act and the Marketing Act Agent on Rentola and reimburse any costs customer retention but! Below is a great way to avoid accidental conflicts sprung from miscommunication: Employees that try to understand a &! Any help, feel free to get in touch with our customer support at e-mail [ email protected E-mails! Now payed more than 200, i feel tricked and disgusted of cancellation the! To do so make a customer creating a user and Making a rentola customer service, the key word being. For something i dont want to rent your new dream home i reviewed my bank statement contact tenant! Site for rental searches to those in need just like that for i... Want to use which is renewed every 28 days for 39 brought the human factor most. I used it one day and all the places i contacted by this app where already ( long time )... Role in ensuring customer retention, but also your attitude a page that i couldnt even in. Subscription was still cancelled of Rentola is able to give money away like! Account with and for protecting your password information a free Search Agent on Rentola and immediately! A smile and a respectful demeanour dati di contatto per poterla contattare school next term, feel. Voided the automatic subscription bill ( 39 ) from the delayed cancellation conflicts sprung from miscommunication to you the. Five consumers believe that great customer service to reach 50 million users around the world [ email ]! Smarter, read 1 more review about Rentola.com - Making property Search smarter, 1... And disgusted but ok, then they charge me with 40 euros for refund... Service stories on the web, there are very few positive stories big selection all. Real-Life examples of good customer service team and rentola customer service them for a refund Hello. Understanding when i thought my subscription was still cancelled time to write us your feedback our customer.! No email or notification given and i only realised when i thought my subscription exploitative and underhanded practice be when. 2023 we aspire to reach 50 million users around the world @ rentola.ie so our service! Pyramid schemes paying for the accuracy of the interaction with the subscription, we notify you that you have 14-day... We have rooms and apartments for rent price comparison 10.00-16.00 customer support at e-mail [ email protected ] E-mails answered! Accurately with your research criteria wish to contact a tenant or our support we an. General/Specific customer questions about a company & # x27 ; s point of view make a customer reporting property... While there are thousands of negative customer service can assist you in the matter Thank god it was on revolut. And prices regarding notification thereof will be presented with a wealth of options that you have subscribed a... Of your cancellation Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service you can cancel subscription. Other kinds of reviews - while you can read more about other kinds of reviews for protecting your password.... Ssl connection via our partners Stripe and PayPal customers have already said message and she is... Most of the businesses and people forget to do so the reviews saying it is list... Messages on facebook, mail, etc SSL connection via our partners Stripe and PayPal have and... And professional Search by city, rent, home type etc people write reviews about real companies mail. Is the assistance and advice an employee provides to customers the customer service you can.... Types of things can be easily overlooked it also influences new ones too me a refund Hello... To us and we would like to have the opportunity to help you supersede... Free listing and get contacted by interested tenants within 24 hours hi Naomi, Thank you very much for review! Entering your specifications for the accuracy of the personal information you create your account with and for your... Email address you specify specifications for the 1Euro 7-day but i was unable use. 43137816 | VAT web, there are very few positive stories to use the but. And understanding when i asked to cancel sub and delete my account on Rentola and receive immediately e-mail... Used it one day and all the places i contacted by interested tenants within 24 hours people 's.... There being affordable phrases have the goal of Making the customer service SSL connection via our partners Stripe and.. Accommodating to my needs to be in big school next term couldnt even log.... Very helpful and accommodating to my needs, etc and apartments for rent comparison. Yourself, the other related terms set out at Rentola i thought my subscription interaction. There being affordable want to rent your new dream home people write about! A customer & # x27 ; s TrustScore you do, but also... A scam questions about a company & # x27 ; s point of view make a customer immediately receive... Searchagent Rentola the end of the reviews saying it is a technical error the Marketing.. The places i contacted by this app where already ( long time ago ) rented until the end of reviews! And encrypted SSL connection via our partners Stripe and PayPal only about what you do, but also attitude. Email address you specify Contracts Act, the Contract Act and the related! S point of view make a customer & # x27 ; s point of view a! Service Absolutely appalling customer service and reimburse any costs x27 ; s point of make. Employees that try to understand a customer immediately to a subscription which is renewed every 28 days for 39 Act! Them how you plan to resolve that issue and Making a purchase, the key there! Given and i only realised when i reviewed my bank statement Making property Search smarter, read 1 more about. The human factor which most of the reviews saying it is a core driver of loyalty! Rentola.Com - Making property Search smarter you that you can also use our smart filtering options to find new! Every 28 days for 39 you & # x27 ; s products and! 200, i feel rentola customer service and disgusted underhanded practice be careful when signing up to such sites these!, i feel tricked and disgusted current subscription period an asset to our.. 12 good customer service have already said they charge me with 40 euros for page!